The 5-Star StandardSERVING SEVIER COUNTY, TENNESSEE
Meticulous care for short term rentals
in the Smoky Mountains.
Quarterly 150-point quality control inspections for short-term rental cabins in the Smoky Mountains. We catch what cleaners can't — before your guests do.
Who We Serve
A second set of eyes for owners, cleaners & managers.
The 5-Star Standard partners with individual cabin owners, cleaning companies, and rental management companies across the Smokies. Every three months, we walk your property to surface the small things that quietly turn a five-star stay into a four-star review.
- Dead-battery remotes & smoke detectors
- Clogged drains and slow showers
- Burnt bulbs, dusty fans, dirty HVAC filters
- Squeaky doors, sticking locks, missing pieces
The Quarterly Walk-Through
Protect your superhost status, one quarter at a time.
Cleaners are racing the clock between turnovers. We're not. Every 90 days we walk your cabin top-to-bottom and document the issues that erode reviews.
150-Point Checklist
Systematic, room-by-room. Mechanical, cosmetic, safety, and guest-experience items.
Photos & Video
Documented evidence delivered after every visit so you can act fast.
5-Star Outcomes
Catch the small failures that quietly cost you the perfect review.
Out-of-State Investor Tours
Boots on the ground in the Smokies, from anywhere.
For investors and future residents who can't make the trip. We meet your realtor in person and become your second set of eyes — live on FaceTime or in a thorough media package you can review on your own time.
What's included
- In-person meeting with your realtor at the property
- 30-minute live FaceTime walk-through
- Honest observations beyond the MLS listing
- Optional photo / video package
- Optional 30-point guest-ready checklist
Pricing
Straightforward, by the square foot.
150-Point Quarterly Inspections
Photos & video included with every tier.
Up to 1,500 sq ft
$199
per quarterly inspection
1,501 – 3,000 sq ft
$299
per quarterly inspection
3,001 – 5,000 sq ft
$399
per quarterly inspection
5,000+ sq ft
Custom
Contact for a custom quote
Discounts available for cabin portfolios.
Out-of-State Investor Tours
Base Tour
$125
Walk-through + 30-minute FaceTime video chat. Per property.
+ Photos & Video
$50
Add a documented media package to your base tour.
+ 30-Point Mini Checklist
$100
Add a guest-ready mini inspection on top of the tour.
Discounts available for more than 3 properties — ask for a quote.
* Prices include up to 25 miles of travel. A mileage fee of $0.67/mile applies beyond the initial 25-mile radius.
* Because tours are scheduled tightly around property access windows, cancellations or rescheduling requests must be made at least 24 hours prior to the tour. Cancellations are subject to a $50 trip re-booking fee.
Get in touch
Let's protect your five-star reviews.
Reach out to us to book an inspection or schedule an investor tour.
Phone
(865) 454-4211
The5StarStandard1@gmail.com
Service Area
All of Sevier County, TN
Owner
Kelly Bruno